Shipping Policy

At Magic Bean, we aim to deliver your order as quickly and safely as possible.

• Orders are processed during normal business days and dispatched as soon as they are ready.

• Delivery times may vary depending on your location, product availability, and the shipping provider.

• Shipping costs, where applicable, will be calculated and displayed during checkout before payment.

• Once your order has been dispatched, you may receive tracking information if available.

• While we work with trusted delivery partners, occasional delays outside our control may occur.

If you have any questions about your order or delivery, please contact our customer support team and we'll be happy to assist.

Returns & Refund Policy

We want you to shop with confidence at Magic Bean.

If you receive a damaged, faulty, or incorrect item, please contact us as soon as possible so we can help resolve the issue.

For change-of-mind returns, products should be unused, in their original condition, and returned with all original packaging within the applicable return period. Return eligibility may vary depending on the product and vendor.

Once a returned item has been received and inspected, we will notify you of the outcome. Approved refunds will be processed using the original payment method where possible.

Certain products, including personalised items, hygiene products, or other specified items, may not be eligible for return unless required by law.

If you have any questions about returns or refunds, please contact our customer support team before sending an item back.